Tuesday, October 25, 2005
Insurer Web Sites Earn Low Marks
Many insurers are so clumsy in cyberspace that they are unable to respond to questions submitted through electronic mail.
Researchers at the Customer Respect Group, Ipswich, Mass., have published that assessment in their latest quarterly review of insurers’ Internet operations.
Insurer Web Sites Earn Low Marks
Source: National Underwriter (subscription required)
Researchers at the Customer Respect Group, Ipswich, Mass., have published that assessment in their latest quarterly review of insurers’ Internet operations.
Insurer Web Sites Earn Low Marks
Source: National Underwriter (subscription required)
Permalink posted by armandn @ 11:29 AM 
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