Thursday, October 20, 2005
MetLife's Customer Service Response Center Recognized for World-Class Customer Service
MetLife, Inc. announced today that its Customer Response Center has earned the prestigious designation of "Certified Center of Excellence" by Purdue University's Center for Customer-Driven Quality in conjunction with BenchmarkPortal. Center of Excellence certification is based on a contact center's ability to exceed rigorously validated, objective performance metrics compared to its industry peer group. Only the top ten percent of contact centers that apply for certification have earned this designation.
MetLife's Customer Service Response Center Recognized for World-Class Customer Service
Source: Yahoo! Finance
MetLife's Customer Service Response Center Recognized for World-Class Customer Service
Source: Yahoo! Finance
Permalink posted by armandn @ 12:49 PM 
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