Monday, October 23, 2006
MetLife's Customer Response Center Again Recognize for World-Class Customer Service
MetLife, Inc. announced today that its Customer Response Center has, for the second straight year, earned the prestigious designation of "Certified Center of Excellence" by Purdue University's Center for Customer-Driven Quality in conjunction with BenchmarkPortal, a national benchmarking firm. Only the top ten percent of contact centers that apply for certification earn the designation, and only 25 percent of those winning centers earn certification two years in a row.
MetLife's Customer Response Center Again Recognize for World-Class Customer Service
Source: Yahoo! Finance
MetLife's Customer Response Center Again Recognize for World-Class Customer Service
Source: Yahoo! Finance
Permalink posted by armandn @ 10:33 AM 
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