Wednesday, December 06, 2006
50 Life Insurance Companies Ranked on How They Treat Online Customers
The Customer Respect Group, an international research and consulting firm that focuses on how corporations treat their online customers, today released findings from its Fourth Quarter 2006 Online Customer Respect Study of the Life Insurance Industry.
The study evaluated 50 websites. The Overall CRI score for the industry was 5.1, which was significantly lower than the overall cross-industry average (C-IA) for all sites evaluated in 2006 at 5.8...
InsuranceNewsNet: 50 Life Insurance Companies Ranked on How They Treat Online Customers: The Customer Respect Group
The study evaluated 50 websites. The Overall CRI score for the industry was 5.1, which was significantly lower than the overall cross-industry average (C-IA) for all sites evaluated in 2006 at 5.8...
InsuranceNewsNet: 50 Life Insurance Companies Ranked on How They Treat Online Customers: The Customer Respect Group
Permalink posted by markw @ 12:01 PM 
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