Monday, July 23, 2007

 

Leveraging Portal Technology, Hartford Rolls Out Real-Time Capabilities

A new, automated system introduced by The Hartford Financial Services Group Inc. significantly hastens the creation and modification of personal lines insurance policies.

Dubbed the Personal Lines Policy Changes Center, it enables agents and customer service representatives to manage auto policy changes in real-time. It will also enable agents to quote different scenarios and to determine how changes, such as adding a vehicle, impact premiums. More than 90% of the auto policy changes made through the Policy Change Center can be completed within minutes, the company says.

Leveraging Portal Technology, Hartford Rolls Out Real-Time Capabilities
Source: Insurance Networking News

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