Monday, April 26, 2010
What Not to Say to a Big Insurance Company During a Policy Dispute
Disgruntled Client in Hot Water for website Dedicated to Insurance Company's Products
Anthony Digati wasn't just another disgruntled client of the New York Life Insurance Company. He was a former agent and manager at the firm who had become ensnared in a $49,500 policy dispute.
What will become of the industry when Americans are trading in their policies?
Like many customers of large insurance companies, Mr. Digati, 52, of Chino, Calif., felt he was being cheated and treated unfairly.
The company disagreed.
Rather than walk away, Digati decided to take the dispute to another level. He created a website dedicated to New York Life's products and hired an email spam service...
ABC: What Not to Say to a Big Insurance Company During a Policy Dispute
Anthony Digati wasn't just another disgruntled client of the New York Life Insurance Company. He was a former agent and manager at the firm who had become ensnared in a $49,500 policy dispute.
What will become of the industry when Americans are trading in their policies?
Like many customers of large insurance companies, Mr. Digati, 52, of Chino, Calif., felt he was being cheated and treated unfairly.
The company disagreed.
Rather than walk away, Digati decided to take the dispute to another level. He created a website dedicated to New York Life's products and hired an email spam service...
ABC: What Not to Say to a Big Insurance Company During a Policy Dispute